Wired dive into Zuck and co’s grand plans and progress on internet.org. They’re developing new methods to deliver the net, including lasers, drones, and new artificial intelligence–enhanced software.
IBM up their design game with a new manifesto on their approach to understanding people and delivering outcomes at enterprise scale.
As the old saying goes, not everything that counts can be measured, and not everything that can be measured counts. Google UX researcher, Kerry Rodden, helps us find the pieces that matter in the metric chaos.